Since our inception in 1999, ViaWest has established an excellent reputation for delivering proven solutions and for providing tremendous value to our clients by becoming their trusted advisor. With a customer satisfaction rating of 95 percent, it's not surprising that the average customer has been with ViaWest for over four years and a good portion of our revenues come from current customers.

• Customer Team - A dedicated group of Sales, Project Management,
Service Delivery, & Account managers to focus on your every need
• Dedicated on-site facility personnel
• 24x7x365 available support from highly-qualified Solutions Engineers
• Robust Network availability to meet any business need
• Industry Compliance Certifications - including SAS-70 Type II,
PCI-DSS (sections 9 & 12) & European Union Safe Harbor Framework
• Regularly Scheduled System Audits - Power, cooling, infrared heat inspection, airflow analysis utilizing computational fluid dynamics, as well as any needed systems maintenance
• 100% Power & network service level agreements
• 100% Customer satisfaction guarantee
• 100% Network availability since 2001
• 100% Environmental availability
• Over a 93% average customer renewal rate
• 4.5+ Years as an average customer tenure